Job Title : Harrah's Tunica- Guest Service Rep Terrace Hotel
Department : Hotel Operations
Property : Harrah's Tunica
Shift : Varies
Status : Full-Time

Job Description:
Responsible for providing accurate, timely information to Guest about Hotel policies, services and amentities, ensuring optimum guest service and satisfaction. Maintains a working knowledge of Grand Casino's property, as well as special events on property to advise Guest. Posts charges to Guest accounts and processes payment of accounts. Observes credit limitations and check cashing privileges, and ensures all checks accepted for payment of account are correctly stamped with the Bank Deposit stamp. Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing accounts.

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