DIRECTOR OF SECURITY
RIVERS CASINO in PITTSBURGH, PA

Job Functions:
• Responsible for the overall operation of the Security Department.
• Continually monitor staffing to ensure adequate coverage for all anticipated business requirements and compliance with Security Department minimum staffing submission.
• Develop and implement departmental policies, procedures and training programs to ensure the protection of all company assets as wells as the safety and welfare of guests and team members.
• Directs Risk Manager whose functions include loss prevention programs, Worker's Compensation, administration of guest claims/incident, property liability and workplace safety program.
• Develop and implement Security and Risk Management departmental budgets
• Responsible for the physical safety of natural persons, the physical safeguarding of assets, and the protection of the property of both the patron and the slot machine licensee from illegal activity.
• Will collaborate with the human resources department or its functional equivalent, the design, implementation and enforcement of a system for the issuance of access badges.
• Responsible for The design, implementation and enforcement of a system for the issuance of temporary access credentials.
• Responsible for recording of any unusual incidents within the licensed facility in which the security department is involved.
• Responsible for the identification and immediate notification to supervisors of any persons who is require to be excluded or ejected from the facility.
• Perform all the duties and responsibilities required under the system of internal controls that were approved.
• Must immediately notify the Pennsylvania State Police upon detecting the presence of a person possessing a weapon.
• Responsible for The provision of immediate notice to supervisors designated in the internal controls and the casino compliance representatives and the Pennsylvania State Police at the licensed facility upon detecting any person who is engaging in or attempting to engage in, or who is suspected of cheating, theft, embezzlement, a violation of this part or other illegal activities.
• Keep abreast of crimes and trends with the Pennsylvania Gaming Commission and local law enforcement through establishment of mutual rapport.
• Directs internal investigations
• All other duties as assigned

Company Philosophy & Team Member Responsibility:

Guest Service Expectations:
• Treats guests with a sense of caring and individuality while effectively identifying their specific needs...
• Informing supervisor of guest needs which may require special accommodations...
• Showing special recognition of frequent guests...
• Maintaining a safe, clean and comfortable environment at all times...
• Consistently welcoming guests, thanking them for their patronage, seeking ways to make them comfortable and expressing your desire to have them return...
• Presenting a neat, clean, well-groomed appearance at all times...
• Maintaining constant awareness of services, promotions, and events offered at the facility and informs guests...

Teamwork Expectations:
• Cooperating and communicating with fellow team members in all departments and always striving for mutual respect and a feeling of camaraderie...
• Projecting a positive, helpful image/attitude...
• Accepting direction from supervisor and demonstrating ability to profit from constructive criticism...
• Contributing to the success of the organization by producing accomplishments rather than activities, completing your duties with enthusiasm and by helping fellow team members improve job skills and performance...
• Voluntarily assisting new team members to adjust to their work environment…
• Reporting for work on time and by showing flexibility to work overtime, and/or changing hours or days off...

Productivity & Profitability Expectations:
• Relating ideas for improvements...
• Knowing, understanding and complying with established Company and departmental policies and procedures...
• Ensuring your work place is hazard-free...
• Informing your supervisor of all pertinent information and reporting any irregularities to the Company...
• Being proficient and accurate in all job duties and taking advantage of opportunities to improve your job knowledge and performance...
• Adhering to the established work schedule...
• Cooperating with all departments during investigations if required...
• Maintaining an orderly, clean, and attractive working area...
• Maintaining a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur...
• Performing other duties as requested or assigned...

Job Requirements:
• Minimum 5 years casino security management experience
• Background and knowledge of security operations, O.S.H.A. regulations, safety, investigation, and legal issues.
• Excellent oral and written communication skills.
• Excellent leadership / motivation skills.
• Excellent organization and planning skills.
• Excellent knowledge in various computers programs including Microsoft Office (Word, Excel, etc.).
• Budget and mathematical skills.
• Ability to communicate with Team members and guests
• Ability to be a TEAM player
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays
• Ability to obtain and maintain all necessary licensing