Job Title : Food and Beverage Director
Department : Food & Beverage
Property : Harrah's Chester Casino & Racetrack
Shift : Varies
Status : Full-Time

Harrah's Chester Casino and Racetrack is taking the county by surprise with its highly successful casino and racing operations. With over 100,000 square feet of casino space, 6 restaurants, and live entertainment it is the place to be in the Philly area and the "largest development project in Delaware County". Come join a team that is going places and be a part of something fun and exciting in Chester. Chester, PA is located less than 10 miles from the Philadelphia airport and with the help of the racino is enjoying new economic growth.

Job Description:
Essential Duties and Responsibilities:
* Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication.
* Establishes self as highly credible leader with highest levels of integrity, and always acts in the best interests of the property and the company.
* Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
* Ensures that team members clearly understand and are held accountable for their performance expectations.
* Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
* Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
* Demonstrates excellent facilitator skills in resolving conflicts between different points of view.
* Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision.
* Partners and Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.
* Embraces, role models and implements all elements of our customer service program including Total Service, Spotlight on Success and Buzz Sessions, and tier prioritized service.
* Recommends and implements change to improve overall employee and guest satisfaction.
* Establishes and endorses the business objectives, ethics and values of Harrah’s Entertainment Inc. in accordance with the Code of Commitment.
* Responsible for directing the culinary and restaurant functions.
* Synthesizes personal and team members’ experience to provide a World Class service & F&B experience throughout property.
* Analyzes current food trends to determine viability of the operation.
* Analyzes and understands market research as it applies to the food operation.
* Assists in developing long-range planning goals for the restaurant operations.
This includes capital needs based upon new technology; manpower needs (for the company and the individuals); product needs (addressing quality, availability and pricing) that will provide for continual growth of the operation.
* Passionately pursues profitable revenue growth.
* Researches, develops and implements procedures impacting the direction of restaurant operations.
* Delivers clear direction to the staff regarding the current and future objectives of restaurant operations.
* Ensures that all facilities, equipment and work areas are maintained in a sanitary condition and operating as per health codes.
* Interacts with guests as a representative of Harrah’s.
* Responsible for the creation and execution of the budget for culinary and restaurant operations.
* Develops and delivers the strategies needed for realizing the budget.

Qualifications:
Requirements:
* Formal culinary training or comparable work experience.
* College degree preferred.
* Five plus years in culinary or food and beverage management; experience at executive leadership level strongly preferred.
* Strong planning, organizational, managerial and communication skills.
* Experience in leading entire food & beverage operation is strongly preferred.
* Able to sit and stand for prolonged periods of time.
* Is fluent on Microsoft Office software products, and is viewed as an outstanding team player.
* Is able to work in smoke filled environment.
* Must be able to obtain a “Key” license through the state of Pennsylvania.

Disclaimer
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

Harrah's Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Harrah’s may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

The perks are countless here at Harrah’s Chester Casino and Racetrack!
* Benefit Options: Medical, Dental, Vision, Life Insurance
* 401K Package
* Optional 24/7 Employee Cafeteria
* Free Parking for all employees
* Employee Bonus Program
* Internal Promotion Opportunities
* Value in Diversity
* Excelling in Communication to ALL Employees
* Tuition Reimbursement program

Stick with Harrah's, and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Harrah's Entertainment helps you get where you want to be. With programs such as tuition reimbursement, Exploring Supervisory Opportunities, and the company-wide internal job posting system, you'll have every opportunity to turn your job at Harrah's into something more.

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