Job Title : EVS Porter
Department : Housekeeping
Property : Harrah's Metropolis
Shift : Graveyard
Status : Full-Time

POSITION SUMMARY: Responsible for the efficient and orderly cleaning and servicing of all assigned public areas and rest rooms prescribed by the EVS Supervisor.

MINIMUM AGE REQUIREMENTS: 21 years of age

Job Description:
Responsible for cleaning the casino, landing and hotel. This includes all restrooms, floors, trash, machines, etc.

Qualifications:
DUTIES/RESPONSIBILITIES:
* Maintain a high level of quality and appearance in all areas of responsibility including EVS storage areas and equipment.
* Demonstrate a working knowledge in the safe and correct use of all daily cleaning chemicals and proper operation of equipment as measured by routine inspection and by semi-annual testing by a supervisor.
* Demonstrate proper attendance according to company standards.
* Treat others with courtesy and respect.
* Adjust and is flexible to meet changing work needs and demands.
* Works cooperatively with own and other teams to achieve common goals.
* Exhibits cooperative attitude while working on all job tasks, willingly assisting others.
* Demonstrates proper dress code, which includes proper display of the employee I.D. badge.
* Demonstrates proper use of safety practices in all procedures.
* Immediately report unsafe incidents or unsafe conditions when they occur to the supervisor.
* Demonstrate proper use of PPE (glasses, gloves, belts).
* Must assist patrons in answering questions and directing them to areas of safety during emergencies as directed by management, security, or marine crew members.
* Must attend OSHA and related safety training.
* Return equipment to proper location, in proper working condition, properly emptied of solutions, cleaned and ready for next use.
* Demonstrate proper equipment usage according to department standards.
* Demonstrate proper use of chemicals and MSDS sheets.
* Clean and maintain assigned areas of floor, rest rooms, and other areas as instructed by supervisory staff. Must be able to use vacuum cleaners, mops, brooms, sweepers, dusters, etc.
* Keep rest room and supply areas fully stocked.
* Identify expectations of internal/external customers and work to exceed them.
* Customer concerns in the employee’s area of responsibility are handled immediately and reported to the supervisor for follow up.
* Assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner at all times.
* Must adhere to all company/departmental polices and procedures. Must be aware and adhere to internal control rules.

ESSENTIAL JOB FUNCTIONS:
PHYSICAL - Must be able to:
* Transport supplies and equipment and use at various heights from floor to ceiling.
* Stoop to check and clean steps and stairwells.
* Operate advance and commercial upright vacuum cleaners.
* Move trash cart from work areas to dumpster and unload.
* Work in different areas of casino under varying conditions of heat, cold, illumination and air quality.
* Horizontally move items weighing a minimum of twenty-five pounds (25 lbs.).
* Horizontally and vertically move items weighing a minimum of ten pounds (10 lbs.).
* Tolerate presence and/or use of chemicals, cleansers and solvents.
* Move/use cleaning supplies and equipment.
* Clean floors, toilets, stalls and walls from floor level up to ceiling.
* Must be able to lift full trash bags from receptacle weighing a minimum of twenty (20) pounds.
* Hear. Can be augmented with a hearing aid.
* See.
* Climb steps repeatedly.

MENTAL - Must be able to:
* Communicate directly with management, staff and guests.
* Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions.
* Must be able to work under stressful conditions.

PREREQUISITES/PREFERRED QUALIFICATIONS:
High school diploma or GED equivalent required. Previous cleaning experience preferred. Knowledge of cleaning chemicals. Good oral communication skills.

GAMING:
Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

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