Job Title : Lead Surveillance Operator~Internal Candidate Identified
Department : Surveillance
Property : Grand Casino Biloxi
Shift : Varies
Status : Full-Time

Note: Interested applicants cannot have any relatives working in any cash-handling, casino, or guest-related position at Grand Casino Biloxi.

Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Provides a safe environment for our employees and guests. Assists the Shift Supervisor in their duties as assigned.

Job Description:
* Assists the shift supervisor in the supervision and direction of Surveillance Operators in performing their duties and procedures of the company.
* Assists Supervisor in preparation of schedules and daily paperwork.
* Provides supervision and leadership in the supervisor’s absence.
* Performs all duties of a Surveillance Operator when necessary.
* Operates all surveillance equipment, including, but not limited to, VCR’s, monitors, switchers, computers, controllers and cameras.
* Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
* Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Qualifications:
* Previous supervisory experience preferred.
* A minimum of two years casino surveillance experience is required.
* A thorough working knowledge of all casino operations is required.
* Must possess excellent customer service, communication, organizational and writing skills.
* Must have a working knowledge of Mississippi Gaming regulations.
* Must be 21 years of age.
* Must be able to work any day of the week and any shift.
* Must have basic computer operational skills.
* Must be able to get along with co-workers and work as a team.
* Must present a well-groomed appearance.

* Must be able to sit or stand for long hours observing numerable CCTV screens.
* Must be able to work and maneuver in close quarters.
* Must be able to respond calmly in crisis and stressful situations.
* Must be able to see and, also, remember the specific details of incidents and persons.
* Must be able to lift up to 10 pounds.
* Must be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras.
* Must be able to give court testimony when necessary and write detailed reports.
* Must be able to work overtime or change shifts on short notice.
* Must be able to read, write, speak and understand English.
* Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

Harrah’s reserves the right to make changes to this job description whenever necessary.

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