Company name:
Harrah's St. Louis
Job title:
F&B: Restaurant Supervisor
Date Job Added:
18:55:01, 09.10.09
Complete job description:
Job Title : F & B Supervisor New Asian Restaurant
Department : Food & Beverage
Property : Harrah's St. Louis
Shift : Varies
Status : Full-Time

All Harrah’s employees are expected to deliver truly great service and to create a warm and friendly atmosphere to our guests. This creates a fun and exciting environment where the flawless delivery and execution of service excellence is paramount. Employees must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations. These skills are taught in Harrah’s training and new hire orientation. For Food Supervisor of new Asian Restaurant here are the specific details:

Job Description:
Essential Job Functions:
* Administers the overall activities of the restaurant operation on assigned shift.
* Establishes and administers training programs within the assigned restaurants.
* Counsels, guides and instructs personnel in the proper performance of their duties.
* Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
* Assists in the maintenance and development of procedures for ‘food service and inspects menu items for maximum customer satisfaction.
* Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.
* Ensures that available facilities are adequate ‘for performance of duties by assigned personnel.’
* Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated.
* Monitors appearance of food served and communicates deviations from standard.
* Performs assigned input work in compiling annual budgets.
* Prepares and, coordinates the periodical performance reviews (90 days, annuals, etc.) of assigned personnel.
* Service standards used to measure success include, turnover rate, high staff morale, labor cost in line with budget and cleanliness of restaurant.
* Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas.
* Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.
* Meeting attendance guidelines of the job and adhering to regulatory, departmental and company policies.

Qualifications:
* Bachelor degree in Food and Beverage or related field.
* Five years of experience in the restaurant industry including 2-3 years as a supervisor.
* Must be able to train, follow and execute training manuals; have proven performance in implementing and maintaining food production operational standards.
* Must have excellent supervisory and communication skills/customer service.
* Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment.
* Must be able to work any day of the week and any shift, including holidays and weekends.
* Must pass background check, hair follicle drug test and obtain a license through the Missouri Gaming license process.
* Must present a well-groomed appearance.

Qualifications:
Physical, Mental, and Environmental demands:
* Must be able to bend, twist, turn, push and pull a minimum of 100 lbs. in a cart.
* Must be able to reach above and below the shoulder while carrying a minimum of 50 lbs.
* Must be able to work independently and with a team.
* Able to assist with cooking using industry and property standard techniques, procedures and equipment.
* Must be able to stand for prolonged periods of time and/or entire shift.
* Flexibility in fingers and hands to utilize kitchen/restaurant equipment, bottles/glasses/knives/, etc.
* Responds to visual and aural cues while adapting to extreme temperature changes.
* Mathematical abilities including addition and subtraction required.
* Must be able to work at a fast pace and in stressful situations.
* Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
* Must be able to read, write, speak and understand English.
* Familiar with all phases and operations of the kitchen and able to have a sense of urgency and react to changing business demands express excellent communication skills.

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