Job Title : Showroom Cocktail Server - Imperial Palace
Department : Food & Beverage
Property : Imperial Palace Las Vegas
Shift : Varies
Status : On Call

Harrah’s Entertainment means winning and it’s our people who make that winning experience possible for our guests. So it’s only natural that we would reward our people with excellent compensation and benefits as well as outstanding opportunities for professional growth. In fact, Harrah’s earned a spot on Business Week’s 2007 “The Best Places to Launch a Career” list. Harrah’s Entertainment in Las Vegas has been honored as the number one "Best Place to Work" in the gaming division by the Southern Nevada Human Resources Association. With nearly 40 casinos and 8 great properties here in Las Vegas, Harrah’s Entertainment is the largest gaming operator in the world. Come see what makes us the best and brightest!

If you've ever dreamt about working along side your favorite star, come join the Imperial Palace team! The Imperial Palace Hotel & Casino runs with a fairly distinguished crowd. Caesars Palace is across the street. The Flamingo and Harrah's flank the hotel on either side. Legends In Concert and The Auto Collections have been drawing visitors by the thousands for more than a decade, and their popularity remains strong.

Job Description:
GENERAL SUMMARY The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.

Essential Duties and Responsibilities
* Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
* Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
* Maintains clean and stocked workstation
* Handles money according to procedure
* Monitors guest consumption of alcohol and intervenes as needed according to guidelines
* Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
* Promotes casino events and programs
* Works closely with Total Rewards Center to promote new card sign up programs.
* Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
* Provides personalized service and uses guest name
* Resolves service problems according to guidelines

Job Specifications
* Work requires 6 months prior Beverage Service experience.
* Work requires effective communication in English, both verbal and written form in a professional manner.
* Must present a neat and professional appearance.
* Work requires interactions with customers, public and co-workers.
* Work requires teamwork with other staff members.
* Work requires ability to accurately count money and provide change.
* Work requires knowledge of tray service and cocktail ingredients.
* Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.

Working Conditions
Fast paced, high volume environment involving constant public. Requires standing and walking continuously with a tray up to 15lbs throughout the shift. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke.

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