| Company name: Harrah's North Kansas City |
Job title: F&B: Bartender |
Date Job Added: 19:56:51, 09.10.09 |
Complete job description:
Job Title : Bartender Department : Food & Beverage
Property : Harrah's North Kansas City
Shift : Varies
Status : Full-Time
Guest Service Requirement:
The vision of Harrah’s North Kansas City Casino and Hotel and Harrah's Entertainment, Inc. is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah’s, your most important responsibility is providing truly great service to every guest every time and be UPBEAT AND POSITIVE. You’ll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah’s employees are expected to provide fast and flawless service, promote our Total Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests’ names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah’s team, you are committing yourself to these values and acknowledging your dedication to truly great service.
Job Description:
Position Summary:
Provides wine, liquor, and related bar service to guests at assigned stations. Adheres to the guest service requirement listed above.
Job Description:
The bartender provides wine, liquor and related bar service to guests at assigned stations, including slot change for bars equipped with poker slot machines. To ensure excellent bar service to guests and beverage servers to ensure smooth operation of the beverage department. Mix drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drink coupons and charge receipts. Maintains integrity of all financial controls and responsibilities
Qualifications:
Knowledge, Skills & Education Preferred:
High School Diploma or equivalent preferred. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical abilities including addition and subtraction. Ability to work with hands in ice for 8 to 10 hour Shifts. Ability to stand and walk for 8 to 10 hours Shifts
Ability to work in constricting areas. Ability to lift up to 50 pounds. Previous bartending experience.
Physical Requirements:
* Must be physically mobile.
* Must be able to lift or carry up to 75 lbs.
* Must be able to reach above and below shoulder, grip small items (i.e. pens, money, garnishes), bend, stoop and twist while preparing cocktails, stand and walk for up to four hours.
* Must be able to work in constricted areas.
Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service.
Licensing and Certification Required:
Employees may be required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee through payroll deduction. All subsequent renewals for the license are paid by Harrah’s North Kansas City. Employees will be required to attend Serve Safe and CARE classes and certify.
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