Job Title : Front Desk Clerk - Steady Extra (Rio)
Department : Hotel Operations
Property : Rio Las Vegas
Shift : Varies
Status : Steady/Extra

Harrah’s entertainment means winning and it’s our people who make that winning experience possible for our guests. So it’s only natural that we would reward our people with excellent compensation and benefits as well as outstanding opportunities for professional growth. In fact, Harrah’s earned a spot on Business Week’s 2007 “The Best Places to Launch a Career” list. With nearly 40 casinos and 7 great properties here in Las Vegas, Harrah’s Entertainment is the largest gaming operator in the world.

The possibilities are endless when you join the Rio team. At this exotic escape you will entertain our guests as they enjoy more than 2,500 suites, 120,000 square feet of gaming space, 14 dining experiences not to mention the heart thumping music of Chippendale’s the Show, the electrifying and colorful Masquerade Show in the Sky and the mystical sights and sounds of the Voodoo Lounge. If you’re spontaneous and impulsive, the Rio is the place for you!

Job Description:
* Greets guests in a warm and friendly manner using customer service skills and personalized service.
* Registers guests into hotel following established procedures, working in coordination with other employees or departments as required to ensure 100% guest satisfaction.
* Processes payments “Fast and Flawlessly” following established procedures.
* Informs guests of shows, facilities, services and room amenities available at Harrah’s properties.
* Maintains the cleanliness of Front Desk and surrounding areas to uphold Imperial Palace “Spotless” standards.
* Assists guests by attempting to honor special requests for specific accommodations, and presents options when those requests cannot be met.
* Demonstrates a pleasant and enthusiastic demeanor at all times.

Qualifications:
Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products.

EDUCATION:
High School Diploma or equivalent preferred

EXPERIENCE:
Previous guest/customer service experience preferred

ABILITIES:
* Literate and fluent in English
* Able to type minimum of 35 WPM
* Excellent guests service skills
* Ability to handle difficult or stressful situations with tact and diplomacy

Apply Online