| Company name: Harrah's St. Louis |
Job title: Housekeeping |
Date Job Added: 17:50:03, 11.11.09 |
Complete job description:
Job Title : Hotel Housekeeper Department : Housekeeping
Property : Harrah's St. Louis
Shift : Day
Status : Full-Time
All Harrah's employees are expected to deliver truly great service and to create a warm and friendly atmosphere to our guests. This creates and ensures a fun and exciting environment where the flawless delivery and execution of service excellence is paramount. Employees must work well as a team, maintain confidentiality and adhere to company policies and gaming regulations. These skills are taught in Harrah’s training and hew hire orientation. For Room Attendant, here are the specific details:
Job Description:
Essential Functions
* Properly changes bed linens, sanitizes and cleans restrooms, dusts all room surfaces.
* Supplies rooms with all amenities and linens.
* Assures that every room is set up to procedures.
* Cleans and maintains his/her work station, including stocking workstation with sheets, pillowcases, towels, and all amenities.
* Fills out daily housekeeping reports.
* Enters proper code, via telephone, to update checkout ready status for rooms when directed to do so.
* Completes the assigned number of rooms during the allotted time frame by maintaining productivity standards throughout the entire shift.
* Reports maintenance issues promptly to PBX and his/her Inspector/Supervisor.
* Follows all posted and commonly known policies and procedures.
* Communicates with guests in a friendly manner and always remains upbeat and positive.
* Completes other duties/projects as assigned.
Qualifications
* Must meet quality and quantity standards within 90 days in position.
* Be able to work with cleaning chemicals
* Ability to use a touch-tone telephone as a key pad.
* Must present a well-groomed appearance.
* Must perform duties with a sense of urgency.
* Must maintain good eye-contact.
* Must be well organized.
Qualifications:
Physical Requirements
* Mobility and dexterity to make beds; dust all room surfaces; clean toilets, mirrors, and bathtubs.
* Must be able to move 30 pounds.
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