Job Title : Assistant Manager - Serendipity 3- Caesars Palace
Department : Food & Beverage
Property : Caesars Palace
Shift : Varies
Status : Full-Time

Harrah’s entertainment means winning and it’s our people who make that winning experience possible for our guests. So it’s only natural that we would reward our people with excellent compensation and benefits as well as outstanding opportunities for professional growth. In fact, Harrah’s earned a spot on Business Week’s 2007 “The Best Places to Launch a Career” list. With nearly 40 casinos and 7 great properties here in Las Vegas, Harrah’s Entertainment is the largest gaming operator in the world.

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

Job Description:
The Assistant Restaurant Manager supports the Restaurant Manager with day-to-day operations of restaurant and oversees the dining room and staff to ensure that the highest level of customer satisfaction is achieved.
Prepares weekly work schedules and maintains adequate staffing needs. Maintains Caesars Palace standards and effectively enforces policies and procedures. Analyzes restaurant profit/loss statements on a monthly basis. Develop goals to improve employee productivity, reduce costs, etc., and implements programs to achieve those goals. Provides training and guidance to new and existing employees.
Maintains employee files (i.e., positive guest comments, appropriate disciplinary documentation, attendance, etc.). Prepares daily restaurant reports (revenue, labor, call-in log, promo tracking, etc.). Ensures restaurant maintenance in accordance with established health and safety standards. Conducts table visits consistently throughout shift to build rapport/relationships with guests. Resolves guest and employee complaints in a professional and fair manner. Interviews potential candidates for employment in restaurant. Reviews, adjusts and approves payroll daily in Timeworks system.
Attends all mandatory departmental and company meetings/ training classes.
Completes employee evaluations every six months and on annual basis.

Qualifications:
Minimum three years supervisory experience in service industry
Previous casino restaurant experience preferred. Knowledge of current PC software including word processing and spreadsheets Proficiency in Point of Sales systems (i.e. Micros, Infogenesis) Must be congenial and have neat, professional appearance with good personal hygiene. Must be reliable and conscientious. Possess the ability to interact (in English) with guests, co-workers and supervisory staff.
Must be accurate and detail oriented. Strong interpersonal and communication skills. Ability to act quickly and exercise good judgment under pressure/conflict situations. High school diploma or equivalent. College degree preferred

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