Job Title : Security Shift Supervisor (Caesars Palace)
Department : Security
Property : Caesars Palace
Shift : Varies
Status : Full-Time

Harrah’s Entertainment means winning and it’s our people who make that winning experience possible for our guests. So it’s only natural that we would reward our people with excellent compensation and benefits as well as outstanding opportunities for professional growth. In fact, Harrah’s earned a spot on Business Week’s 2007 “The Best Places to Launch a Career” list. Harrah’s Entertainment in Las Vegas has been honored as the number one "Best Place to Work" in the gaming division by the Southern Nevada Human Resources Association. With nearly 40 casinos and 8 great properties here in Las Vegas, Harrah’s Entertainment is the largest gaming operator in the world. Come see what makes us the best and brightest!

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

Job Description:
ESSENTIAL FUNCTIONS:
* Assists Manager in accomplishing departmental goals and objectives.
* Coordinates all Customer Safety activity on an assigned shift.
* Monitors incident reports ensuring accuracy and efficiency. Initiates investigatory process when appropriate.
* Monitors all court appearances relating to assigned shift.
* Prepares work schedules and special details pertaining to shift.
* Maintains payroll records.
* Personally responsible for all compliance matters pertaining to Customer Safety.
* Trains and coordinates staff to ensure compliance on all related policies.
* Lead shift Buzz sessions in a motivational and inspiring manner.
* Ability to successfully handle conflict management.
* Complete performance appraisals in an accurate and timely manner.
* Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
* Adheres to all department and company policies and procedures.
* Performs all related duties as assigned

Qualifications:
REQUIREMENTS:
* 21 years of age or older required.
* High school diploma or equivalent required, college degree preferred.
* Three years previous supervisory experience preferred.
* A minimum 18 months of Security experience preferred.
* Retail Loss prevention experience preferred.
* Investigative experience preferred.
* Must be customer service orientated.
* Proficiency with Microsoft Office.
* Must have strong supervisory with guest service skills.
* Must have passed SuperLAP assessment.
* CPR/AED certification preferred / willing to obtain certification within 6 months.
* Must be willing and able to work long hours as needed including nights, holidays and weekends.
* Must have no more than 3 attendance points.

JOB DEMANDS:
* Ability to respond to common inquires or complaints from customers and employees
* Ability to communicate one-on-one and to groups to explain policies and procedures to persuade others to accept or adopt a specific opinion or action
* Must be able to respond calmly and make rational decisions when handling customer needs and concerns
* Must be able to work in areas containing noisy environments
* Must have physical ability to walk 5+ miles during a work day and be capable of standing during the length of one’s shift
* Be able to lift twenty (20) pounds and push wheelchairs up and down ramps
* Excellent written and oral communication skills
* Physically mobile with reasonable accommodations including the ability to push, pull, bend, twist, stoop, crouch, kneel, and balance when maneuvering in the work area
* Ability to stand an walk for entire shift and mobility to move easily around entire property
* Must be able to listen and respond to visual and aural cues
* Must be able to tolerate areas containing varying noise, temperature levels, illumination, vibration, and crowds

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks are performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

If there is an interest in your qualifications we will contact you with in two weeks.

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