Company name:
Caesars Atlantic City
Job title:
Executive Customer Development Asian
Date Job Added:
08:37:25, 14.01.10
Complete job description:
Job Title : Executive Customer Development Asian**
Department : Marketing
Property : Caesars Atlantic City
Shift : Varies
Status : Full-Time

**Candidate Identified**

Job Description:
Develops and maintains excellent rapport with quality Asian gaming customers. Attracts, develops and retains new Asian player patronage through personalized service. Assists in the development of programs to increase player worth while staying within established comping guidelines. Represents management at special events. Greets and hosts Asian customers maintaining a high standard of courtesy, friendliness and a hospitable attitude. Assists customers in following procedures to obtain show reservations and complimentary privileges. Arranges special services for quality customers including air and ground transportation, accommodations, yachting excursions, and tickets to sporting events. Assists in planning and executing special events and programs to stimulate revenue growth, improve operational costs and enhance customer service levels. Assists in phone solicitation. Observes all employees in their customer contacts and works with supervisors in improving visual friendliness and courtesy. This position is not authorized to issue cash comps of $10,000 or more pursuant to N.J.A.C. 19:41-1.1. Position Position is designated as Atlantic City Operations for cross-property marketing purposes.

Qualifications:
College degree or equivalent experience preferred; good communication skills; bilingual. Three to five years in Casino Operations of Customer Development. Advanced customer service skills and problem-solving skills. Must be able to obtain a NJ Casino Employee License.

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