Job Title : Retail Sales Assoc. - Flamingo
Department : Retail
Property : Flamingo Las Vegas
Shift : Varies
Status : Full-Time

Harrah’s Entertainment means winning and it’s our people who make that winning experience possible for our guests. So it’s only natural that we would reward our people with excellent compensation and benefits as well as outstanding opportunities for professional growth. In fact, Harrah’s earned a spot on Business Week’s 2007 “The Best Places to Launch a Career” list. Harrah’s Entertainment in Las Vegas has been honored as the number one "Best Place to Work" in the gaming division by the Southern Nevada Human Resources Association. With nearly 40 casinos and 8 great properties here in Las Vegas, Harrah’s Entertainment is the largest gaming operator in the world. Come see what makes us the best and brightest!

Bugsy Siegel’s desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. More than sixty years later, we’re still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat. The confident and vivacious will find the Flamingo as the place to be.

Job Description:
Job Summary:
To enhance the guest experience in the retail shops by providing fast, friendly courteous service. Provides assistance and information to inquiring guests about products and services.

Qualifications:
Must posses excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be able to pass a math test. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work in a fast paced environment. Previous cash handling experience required. Previous experience in a retail entertainment environment preferred. Must be able to get along well with co-workers and work as a team. Must be able to work any day of the week and any shift.

Qualifications:
Essential Job Functions:
* Acknowledge, greet and converse in English when creating a great time, every time.
* Must be knowledgeable of all store merchandise and communicate this knowledge in a friendly and helpful manner to customers.
* Implement 100% Satisfaction Guarantee when needed.
* Answers questions concerning location, price and use of merchandise.
* Must be able to use suggestive selling techniques with customers.
* Accurately size customers.
* Directs/escorts customers to cashier.
* Must be able to operate cash register to total guests’ purchases and accurately balance cash drawer on a daily basis.
* Must be able to review price sheets for price change/adjustment, must be able to collect cash, check, charge for each transaction.
* Must be able to weigh items, bag merchandise and wrap and gift wrap merchandise.
* Inspects merchandise prior to wrap/bagging to verify that merchandise is in satisfactory condition.
* Wrap packages for shipment/route to delivery department.
* Assist in stocking and store displays as needed, maintain cleanliness of the store, dusted, keep merchandise folded, etc.
* Stock shelves, counters, tables, displays, etc.
* Obtains merchandise from stockroom when merchandise is not on floor.
* Must have working knowledge of garment construction, fabric and styles.
* Re-hangs garments according to size on display rack.
* Refastens buttons, zippers tried on buy customers.
* Adhere to all departments and property policies and procedures must be able to meet the attendance guidelines of the department.

Physical, Mental & Environmental Demands:
Able to work independently and with little supervision. Must be able to maneuver throughout all retail shops. Must be able to sit, stand, bend, crouch, stoop, and kneel when assisting customers with their merchandise needs. Must have the manual dexterity to manipulate the cash register and assemble gift baskets. Must be able to handle more than one function at a time accurately be being well-organized and paying attention to details. Must be able to lift up to 20 pounds. Respond to visual and aural cures. Must be able to read, write, speak and understand English. Must be able to tolerate loud music and large crowds

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