Job Title : Line Attendant/Food Runner
Department : Food & Beverage
Property : Harrah's Chester Casino & Racetrack
Shift : Varies
Status : Full-Time

Harrah's Chester Casino and Racetrack is taking the county by surprise with its highly successful casino and racing operations. With over 100,000 square feet of casino space, 6 restaurants, and live entertainment it is the place to be in the Philly area and the "largest development project in Delaware County". Come join a team that is going places and be a part of something fun and exciting in Chester. Chester, PA is located less than 10 miles from the Philadelphia airport and with the help of the racino is enjoying new economic growth.

Job Description:
Responsible for the timely replenishment of assigned workstation with hot and/or cold foods by transporting prepared foods from the kitchen to the proper area. Acknowledges, greets and converses with customers dining in the buffet. Maintains and rotates dated food stock. Cleans and wipes down workstation and utensils before and after each assignment. Maintains a clean and sanitary work environment and follows sanitation procedures as instructed by the local health department. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Responsible for the receiving of Food Shipments, the unloading of pallets, and storing product in its proper location through-out the Food Outlets and Kitchens. Replenishes food both Hot and Cold through-out the Food Outlets and Kitchens. Rotates product in Walk-ins and freezers as necessary. Maintains a clean and sanitary work environment and follows sanitation procedures as instructed by the local health department. Consistently follows through with the appropriate actions when asked to complete projects or tasks. Prepares for a rush period of work with-out getting behind. Performs related duties request or otherwise required. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Conducts self in an appropriate professional manner at all times.

Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors and FOCUS skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Harrah’s and always projects Harrah’s in a positive light to guests.

Understands and responds to internal customers needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses FOCUS behaviors when encountering guests. Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers.

Qualifications:
Requirements:
Must be able to lift 100 pounds on a repeated and consistent basis and push/pull a cart with up to 250 pounds of supplies.

Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time.

Must be able to obtain a “Harness” license.

Disclaimer
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be

The perks are countless here at Harrah’s Chester Casino and Racetrack
* Benefit Options: Medical, Dental, Vision, Life Insurance
* 401K Package
* Optional 24/7 Employee Cafeteria with free beverages and just $3 pay-roll deductible buffet
* Free Parking
* Septa Public transportation drops riders off directly on property
* Employee Bonus Program
* Internal Promotion Opportunities
* Value in Diversity
* Excelling in Communication to ALL Employees
* Tuition Reimbursement program

Stick with Harrah's, and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Harrah's Entertainment helps you get where you want to be. With programs such as tuition reimbursement, Exploring Supervisory Opportunities, and the company-wide internal job posting system, you'll have every opportunity to turn your job at Harrah's into something more.

Harrah’s Entertainment, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Apply Online