Company name:
Harrah's Joliet
Job title:
F&B: Beverage Server
Date Job Added:
13:15:39, 10.02.10
Complete job description:
Job Title : Full-Time Beverage Server/Bartender
Department : Operations
Property : Harrah's Joliet
Shift : Swing
Status : Full-Time

HARRAH’S JOLIET – Winner of 101 Best and Brightest Companies To Work For in Chicagoland Two Years in a Row!!

For a second year in a row, Harrah’s was named one of the 100 Best and Brightest Companies to Work for in Chicagoland, this year as an Elite Award winner in the “Recoginition and Retention” Category.

Harrah's Entertainment, Inc. is the world's largest provider of branded casino entertainment. Since its beginning in Reno, Nevada 67 years ago, Harrah's has grown through development of new properties, expansions and acquisitions. On June 13, 2005, Harrah's Entertainment acquired Caesars Entertainment, Inc. and now owns or manages through various subsidiaries more than 40 casinos in three countries, primarily under the Harrah's, Caesars and Horseshoe brand names. With nearly 4 million square feet of casino space, more than 40,000 hotel rooms and nearly 100,000 employees, the Harrah's portfolio is the most diverse in the gaming industry. Harrah's Entertainment is focused on building loyalty and value with its customers through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership.

Job Description:
ESSENTIAL FUNCTIONS:
* Creates and ensures a fun-filled and exciting environment where the execution of “Fast and Flawless” service is paramount.
* Provides timely, accurate and courteous beverage service to all guests while maintaining a clean, organized and safe work environment.
* Follows all cash handling procedures as described in department specific cash handling procedures and internal controls.
* Assures all drink requests are properly rung on MICROS systems.
* Adheres to all service standards.
* Abides all laws pertaining to service and sale of alcoholic beverages as provided in property alcohol management program.
* Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to d the same.
* Adheres to all department and company policies and procedures.
* Performs all related duties as assigned

Qualifications:
REQUIREMENTS:
* High school diploma or equivalent required
* Prior restaurant experience required..
* 2 years service experience preferred.
* Knowledge of all drinks, recipes and garnishes.
* Ability to be flexible with schedule to include nights, holidays and weekends.
* Follows uniform guidelines.
* Excellent communication skills and guest service skills.
* Clean and neat appearance.
* Must have 4 attendance points or less
* Must be at least 21 years of age.

JOB DEMANDS:
* Ability to respond to common inquires or complaints from customers and employees
* Must be able to respond calmly and make rational decisions when handling customer needs and concerns
* Must be able to work in areas containing noisy environments
* Must have physical ability to walk 5+ miles during a work day and be capable of standing during the length of one’s shift
* Excellent written and oral communication skills
* Physically mobile with reasonable accommodations including ability to lift up to 20lbs., and ability to push, pull, bend, twist, stoop, crouch, kneel, and balance when maneuvering in the work area
* Ability to stand an walk for entire shift and mobility to move easily around entire property
* Must be able to listen and respond to visual and aural cues
* Must be able to tolerate areas containing varying noise, temperature levels, illumination, vibration, and crowds

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks are performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

If there is an interest in your qualifications we will contact you with in two weeks.

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