Job Title : Security Officer
Department : Security
Property : Harrah's Reno
Shift : Graveyard
Status : Full-Time

Calling All Entertainers!! Entertainment isn't just our business, it's our culture, so living and breathing it is only fitting! It’s our employees who provide that entertaining experience for our guests, so it’s only natural we would reward you with an entertaining array of outstanding compensation and benefits with the endless opportunities for professional growth within the company. In fact, Harrah’s earned a spot on Business Week’s 2007 “The Best Places to Launch a Career” list. Harrah’s Entertainment in Northern Nevada (Reno & Lake Tahoe) was honored as a Finalist for the 2009 Reno-Tahoe “Best Places to Work” Awards. With nearly 40 casinos, Harrah’s Entertainment is the world’s premier provider of branded casino entertainment.

Launch your career at Harrah's Reno and help us roll out the red carpet for our guests! This original founding Harrah's Casino and Hotel offers our guests with 7 unique and diverse restaurants, over 900 rooms, and 57,000 square feet of casino space. If you have a passion for amazing our guests with incredible, entertaining service, Harrah’s Reno is the place for you to start your career. It is time for you to make your mark on the world of entertainment!

Job Description:
Essential job functions include:
This position is responsible for providing superior service to Harrah’s guests by seeking out guest interactions, maintaining highly visible patrols to ensure a safe gaming experience and by assuring support to other departments so that they may serve guests more effectively.
* Proactively seeks opportunities to surprise and delight guests while walk patrolling the property.
* Maintains an upbeat and positive attitude during all interactions.
* Approaches a line when there are more than three (3) guests in any line on property and initiates a friendly greeting while smiling and making eye-contact. Uses ice-breakers as designated and provided by the department.
* May be assigned to greet/find Diamond Customers at key touch points – Hotel Check-In, Diamond Lounge, Events, Diamond Area of Buffet, Diamond Lines, High Limit Casino, train station and airport for some special events.
* Assists guests by giving directions and answering questions in a friendly and courteous manner.
* Assist injured guests and applies first aid as necessary until professional medical help arrives.
* Check identification of guests to insure that only those 21 years of age and older are allowed in gaming areas.
* Patrols, monitors and observes the casino and parking lot for disturbances, crimes, fire hazards, and undesirable persons.
* Escorts employees with moneys.
* Completes security-related reports as assigned.
* Reports all fire and safety hazards to supervisor.
* Stays current on Harrah’s and Security Department policies and procedures.
* Completes continual departmental training as required.

This list of essential functions, other duties, mental and physical demands, requirements and licenses is not meant to be exhaustive, and management reserves the right to revise job descriptions and to require other tasks be performed when the circumstances of the job change.

Qualifications:
The ideal candidate for this position will have the following qualifications:
EDUCATION:
High School Graduate or equivalent preferred

EXPERIENCE:
Previous law enforcement and/or medical background helpful

ABILITIES:
* Literate and fluent in English, both written and verbal.
* Near and far visual acuity, depth perception, color vision, a full field of vision.
* Spatial, form, and clerical perception; the ability to constantly synthesize, coordinate, analyze, compile, compute, copy, and/or compare information.
* Ability to listen to and understand information and/or ideas presented through spoken words and sentences over the telephone, 2-way radio and in person.
* Ability to distinguish between normal routine sounds and sounds indicating impending, improper or unacceptable behavior/situations such as altercations, fights, assaults, accidents, injuries, life safety emergencies, etc.
* Physically able to move quickly in response to emergency situations.
* Frequent lifting, carrying, pushing and pulling up to 50 lbs.
* Agility, to include occasional climbing, balancing, stooping, bending, kneeling, crouching, crawling, twisting and turning.
* Dexterity, constant reaching, handling, working with fingers, and hand coordination.
* Ability to operate security related computer programs.
* Excellent written and verbal communication skills, including the ability to complete accurate security reports on the computer.
* Ability to deal with violent situations by verbally defusing them or by physical restraint.
* Ability to work in a “smoke filled” environment.
* Ability to sit for extended periods of time.
* Ability to write for extended periods of time.
* Ability to stand and/or walk for extended periods of times.
* Ability to work indoors or outdoors in all seasons, including unusually hot, cold, noisy, smoky, and/or dimly lit areas.
* Constant contact with staff and guests during emergency and non-emergency conditions.
* Proximity to moving mechanical parts may be required.

Harrah's is an Equal Opportunity Employer, Drug Free Environment.

Must be 21 or older to gamble. Know When To Stop Before You Start. Gambling Problem? Call 1-800-522-4700. ©2008, Harrah's License Company, LLC. All rights reserved.

GREAT OPPORTUNITIES FOR GROWTH!! Stick with Harrah's and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Harrah's Entertainment helps you get where you want to be. With programs such as tuition reimbursement, 401(k), health & wellness awareness programs, company-wide internal transfer opportunities, you'll have every opportunity to turn your job at Harrah's into something more.

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