Job Title : Front Desk Agent-Steady Extra-Rio
Department : Hotel Operations
Property : Rio Las Vegas
Shift : Varies
Status : Steady/Extra

Harrah’s Entertainment means winning and it’s our people who make that winning experience possible for our guests. So it’s only natural that we would reward our people with excellent compensation and benefits as well as outstanding opportunities for professional growth. In fact, Harrah’s earned a spot on Business Week’s 2007 “The Best Places to Launch a Career” list. Harrah’s Entertainment in Las Vegas has been honored as the number one "Best Place to Work" in the gaming division by the Southern Nevada Human Resources Association. With nearly 40 casinos and 8 great properties here in Las Vegas, Harrah’s Entertainment is the largest gaming operator in the world. Come see what makes us the best and brightest!

The possibilities are endless when you join the Rio team. At this exotic escape you will entertain our guests as they enjoy more than 2,500 suites, 120,000 square feet of gaming space, 14 dining experiences not to mention the heart thumping music of Chippendale’s the Show, the electrifying and colorful Masquerade Show in the Sky and the mystical sights and sounds of the Voodoo Lounge. If you’re spontaneous and impulsive, the Rio is the place for you!

Job Description:
Able to work any shift. Able to stand for long periods of time. Experience in Front Desk or VIP services and/or LMS/CMS preferred. Must possess excellent customer service, communication and multi tasking skills.
* Process check-in and check-out transactions for guests.
* Assist guests with questions about the city and property.
* Assist guests with booking dinner, show, etc… when necessary.
* Assists with guest service recovery when possible.
* Maintains and Upbeat and Positive attitude at all times.
* Responsible for being apprized of current events in hotel to assist guests.
* Acts a liaison on behalf of the guest to expedite guest requests.
* Maintains a professional and courteous attitude towards all guests (internal and external).
* Anticipating guests needs and guest expectations.

Harrah's reserves the right to make changes to the job description whenever necessary.

Harrah’s Entertainment, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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