Job Title : Sous Chef Range Steak House
Department : Food & Beverage
Property : Harrah's North Kansas City
Shift : Swing
Status : Full-Time

Guest Service Requirement:
The vision of Harrah’s North Kansas City Casino and Hotel and Harrah's Entertainment, Inc. is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at Harrah’s, your most important responsibility is providing truly great service to every guest every time. You’ll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All Harrah’s employees are expected to provide fast and flawless service, promote our Total Rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guests’ names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the Harrah’s team, you are committing yourself to these values and acknowledging your dedication to truly great service.

Job Description:
Position Summary:
Responsible for day to day culinary operation in specified outlet. Supervises line cooks.

Job Description:
Supervises the back of the house kitchen employees. Maintains proper employee/employer relations, recognition, evaluating performance and administration of discipline. Ensures fast clean service of all menu items as well as consistency. Controls food production to include proper cooking methods, cooking time and temperature. Ensures sanitation policies and storage of prepared foods are followed. Ensures that the proper levels of food are prepared based on forecasted needs and ensures their prompt delivery. Ensures that the minimum level of labor is used to perform the required level of production. Completes the required daily financial tools and reports. Wears a bi-therm, gaming license (where required), name tag and hair restraint. Maintains a sanitary, neat, clean, organized, safe and comfortable work environment where talents, skills and trade practices are exchanged, practiced and enhanced. Communicates and cooperates with the front of the house management team. Enforces all appearance guidelines. Enforces all regulatory, internal controls, policies and procedures.

The term “management” includes duties such as interviewing; training; selecting and adjusting rates of pay and hours of work; directing the work of employees; maintaining production; appraising employees’ productivity and efficiency for purposes of recommending promotions or other changes (evaluations); handling employees’ grievances and complaints; disciplining employees; planning work; providing for safety and security; and monitoring or implementing legal compliance matters.

Qualifications:
Knowledge, Skills & Education Preferred:
Graduate of post high school two year Culinary Arts School or equivalent technical training food & beverage. Ability to train, follow and execute training manuals. 5 years restaurant industry work, including two to three years progressive supervisory experience in food production in a hotel or chain restaurant environment. Proven performance in implementing and maintaining food production operational standards
Physical Requirements:
* Ability to continuously stand and maneuver in confined area.
* Ability to frequently push or pull 75lbs.
* Ability to frequently lift 25 lbs.
* Ability to continually stand and/or walk entire shift.
* Must be able to work a fluctuating schedule that includes nights, weekends, and holidays.
* Ability to work in hot or cold environment.

Important Notice:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service.

Licensing and Certification Required:
Employees may be required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee through payroll deduction. All subsequent renewals for the license are paid by Harrah’s North Kansas City.

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